Help and Frequently Asked Questions
Below are a few common questions that may help you resolve your problem.
If none of the questions matches yours, please send us an email by clicking the
'Contact Us' link at the bottom.
Problem: County or municipality not listed
Reason: There is no data available from the municipality or county.
Solution: Click the 'Contact Us' link at the bottom of this page
and let us know which county and municipality you are looking for.
We will contact the municipality to see if they can provide us with data.
Problem: County and municipality listed, but property address not found
Reason: The property may be in a different municipality. Sometimes the municipality boundaries are not what you think they are. If the property address is new (issued after January 1st of this year), information will not be available until assessed values are finalized.
Solution: Try searching without entering the municipality. If you still cannot find it, click the 'Contact Us' link at the bottom of this page and give us the county, municipality, and property address.
Problem: County and municipality listed, but tax key number not found
Reason: The tax key number may be formatted differently. Different municipalities format their tax key numbers in different ways. If the tax key number is new (issued after January 1st of this year), our information may not be up-to-date.
Solution: Select the county and municipality, then look at the sample tax key number provided. Enter the tax key number in the exact same format. Alternatively, try searching by property address. If you still cannot find it, click the 'Contact Us' link at the bottom of this page and give us the county, municipality, tax key number, and property address if available.
Problem: Property found but some data is incorrect
Solution: The information provided on this website comes from the tax assessor of the municipality. Square footage calculations are based on outside measurements, which may be slightly higher than inside measurements. If a piece of data appears incorrect, please contact the tax assessment office for the municipality. You can also click the 'Contact Us' link below; we will forward the information to the local assessor, but direct contact is faster.